International Customer Care Services Inc. is proud to announce that it has received ISO 9001-2015 certification.
ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity.
To attain this certification ICCS Inc. has implemented guidelines, policies and processes in line with the ISO 9001-2015 quality standards as set out by the ISO Quality Management System.
International Customer Care Services Inc.’s quality management system is dedicated to consistently reviewing and improving our services for our clients. Every facet of our day to day processes remain under close scrutiny and have been reviewed and documented to meet ongoing changes.
This certification is well aligned with ICCS Inc.’s commitment to constantly improving its services.